Guided Learning Hours

14 hours which are delivered as 2 days (virtual or face-to-face) plus pre- and post-work.

Assessment

A Question and Answer paper completed at the end of Day 2.

Learning outcomes

The delegate will be able to:

• Describe the responsibilities of the site supervisor or team leader in ensuring safety on site
• Describe the responsibilities of the site supervisor or team leader in ensuring quality requirements are met
• Describe the responsibilities of the site supervisor or team leader in ensuring productivity targets are achieved
• Describe the responsibilities of the site supervisor or team leader in ensuring behavioural standards on site are appropriate and contribute to the achievement of project and work plans
• Explain the role of the site supervisor or team leader in organisational procedures relating to poor performance or behaviour
• Describe the practices of both a manager and a leader to explain why a site supervisor or team leader needs to be both a manager and a leader
• Explain the site supervisor’s or team leader’s role as a manager in achieving team objectives and outcomes
• Describe the principal features of two leadership styles to explain how to apply a range of leadership styles
• Explain how you set direction and communicate this to others
• Describe how you motivate and empower your team
• Identify and prioritise two or more areas for personal development to improve own ability to lead within a detailed and appropriate context
• Describe the practices of quality management to explain, with examples, what is meant by the ‘cost of quality’
• Describe one quality standard for internal customers and one quality standard for external customers to explain how or why they are applicable to internal and external customers
• Describe the principal features of the record-keeping process for maintaining quality
• List current legislation and industry regulations relating to health and safety at work that are relevant to the responsibilities of a site supervisor or team leader
• Describe your organisation’s policy in relation to one specific item of legislation or regulation
• Describe the principal features of a risk assessment and how to conduct one
• Explain the difference between a risk assessment and a method statement
• Describe how to ensure the team is aware of health and safety requirements
• Explain why it is important to monitor health and safety and keep accurate records
• Explain the supervisor’s or team leader’s role in monitoring health and safety and maintaining accurate records.