Target Audience

This e-learning module is aimed at leaders and managers who want to take an active and structured interest in developing the knowledge, skills and competencies of the people in their team. Coaching is one of the essential tools in helping people to develop so that they can meet the challenges of today’s ever-changing work environment, using both formal, planned coaching sessions and taking advantage of ‘in the moment’ coaching opportunities whenever they crop up.

Aims

This e-learning module will help delegates to develop and apply both formal and informal coaching skills in the workplace, unlock potential in their team members and improve overall performance.

Learning Outcomes

By the end of this e-learning module delegates will be able to:

• Describe what coaching is and identify the benefits of workplace coaching.
• Explain the characteristics of a good manager coach.
• Adapt their coaching style to suit individual learning needs.
• Apply the GROW model as a framework for workplace coaching.