Guided Learning Hours

14 hours which are delivered as 2 days (virtual or face-to-face) plus pre- and post-work.

Assessment

A Question and Answer paper completed at the end of Day 2.

Learning outcomes

The delegate will be able to:

• Describe organisational targets relevant to the team precisely and with a detailed and relevant context
• Explain the practices involved in setting SMART objectives for the team to achieve targets
• Describe a technique to plan to achieve the objectives
• Explain the practices involved in how to monitor and control a planned activity
• Explain why the supply chain is important in delivering results and meeting customer requirements
• Describe two or more environmental issues which impact upon the planning of site operations and logistics
• Describe what action the supervisor can take to enable the organisation to fulfil its environmental responsibilities
• Describe resources required to complete a planned activity within a detailed and relevant context
• Explain the practices of how to allocate work to team members
• Describe how individual performance can be improved through a clear allocation of responsibilities
• Explain how to assess and support individual and team performance in achieving objectives
• Describe a possible cause of variance from a planned activity within a detailed and relevant context
• Explain actions to overcome causes of variance within a detailed and relevant context
• Describe the principal features of what poor performance looks like to describe and rectify poor performance
• Explain how to involve team members in identifying ways to improve performance to meet objectives
• Explain why quality is important to internal and external customers
• Describe the quality system used on site
• Explain how a supervisor will locate and interpret the appropriate quality specifications
• Explain how quality is monitored, documented and recorded on site
• Explain how method statements operate to show the importance of method statements in achieving the required quality standards
• Explain how the supervisor can take practical and positive steps to improve quality on site