CITB Registered Employers can claim £240 for each delegate successfully completing this course and its assessment.

Guided Learning Hours

14 hours which are delivered as 2 days (virtual or face-to-face) plus pre- and post-work.

Assessment

A Question and Answer paper completed at the end of Day 2.

Learning outcomes

The delegate will be able to:

• Describe the principal features of two or more factors that will influence the choice of leadership styles or behaviours on site
• Describe two or more appropriate actions to enhance own leadership behaviour in the context of a correct and appropriate model of leadership.
• Describe the practices associated with developing and maintaining an effective team to explain two or more benefits of developing and maintaining an effective team
• Describe the stages of an established model of team formation
• Describe two or more appropriate actions to enhance the effectiveness of own team
• Describe a recognised theory of motivation
• Explain how a motivational technique can be used to improve performance of own site
• Describe the stages in the communication cycle
• Describe two possible barriers to communication on site within a detailed and appropriate context
• Explain why it is important to overcome barriers to communication on site
• Describe two or more actions to improve the effectiveness of own communication skills on site in order to improve team and site performance
• Describe how to give effective feedback
• Explain two different types of feedback, and how each can be used to improve both individual and team performance
• Explain how to manage a coaching process by agreeing goals and following a simple coaching model
• Describe a tool or technique that can be used to support effective coaching
• Identify two barriers to effective coaching within a detailed and appropriate context
• Explain two or more suitable strategies to overcome these barriers
• Explain the practices of persuading and influencing to explain the differences between them
• Describe the skills required in order to persuade effectively
• Explain a relevant technique for influencing others and how it is used to achieve objectives

Contact Keystone today: lee.baker@keystonetrainingltd.co.uk / 07432 448017