Training and development solutions
We have been specialists in creating and delivering immersive learning experiences for almost 20 years. Our training courses challenge perceptions and assumptions and provide insights and clarity by developing people’s skills and confidence. Our programmes sustain change and nurture collaborative partnerships. We understand the challenges faced in multiple sectors and create solutions to help. See below a selection of programmes we can bespoke to your specific needs.
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Mental Health First Aid
Overview We know that 1 in 6 workers will experience depression, anxiety or problems relating to stress at any one time. According to research by Mind: One in five people
2 Day
Available online
Bespoke Course
Mental Health Awareness for Line Managers
Overview We know that 1 in 6 workers will experience depression, anxiety or problems relating to stress at any one time. According to research by Mind: One in five people
1 Day
Available online
Bespoke Course
Mental Health Awareness
Overview We know that 1 in 6 workers will experience depression, anxiety or problems relating to stress at any one time. According to research by Mind: One in five people
1 Day
Available online
Bespoke Course
Complaint Handling
Overview This course will provide the skills necessary for dealing with hard-to-handle people/customer contact email situations. Delegates are given practical techniques to help them manage a wide variety of potentially
2 Days
Available online
Bespoke Course
Customer Service Skills
Overview This programme examines the skills necessary for anyone who interacts with customers, focusing on building rapport and trust through effective communication. Delegates will learn how to sustain long-term relationships
Available onsite
Bespoke Course
Presentation Skills for Senior Managers
Overview This programme takes a holistic and refreshing approach to presentations in a range of contexts – to the board, to their reports and to clients and other stakeholders. It
Available onsite
Bespoke Course
Commercial Awareness
Overview Even managers who are already familiar with Commercial Awareness and engage with it in their roles often find that they appreciate the chance to put some structure and clarity
Available onsite
Bespoke Course
Project Management
Overview The aim of this workshop is to uncover the generic functions and activities that are essential to the success of any ‘project’. This programme is designed for those who
Available onsite
Bespoke Course
Coaching Techniques for the HR Professional
Overview This could range from helping a manager to deal with managing a change in their department through to managing a difficult team member. HR managers also find themselves involved
2 Days
Available online
Bespoke Course
Managing Stakeholder Relationships
Overview By identifying different stakeholder needs, learning how to reconcile different agendas and priorities and establishing ways of working that satisfy stakeholders when delivering on projects, goals or processes, delegates
Available onsite
Bespoke Course
