Training and development solutions
We have been specialists in creating and delivering immersive learning experiences for almost 20 years. Our training courses challenge perceptions and assumptions and provide insights and clarity by developing people’s skills and confidence. Our programmes sustain change and nurture collaborative partnerships. We understand the challenges faced in multiple sectors and create solutions to help. See below a selection of programmes we can bespoke to your specific needs.
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Professional Written Communication Skills
Overview The course covers areas ranging from planning, grammar, tone, style and final proof reading. Delegates will develop their skills and confidence in order to improve emails, letters, memos and
Available onsite
Bespoke Course
Advanced Professional Written Communication Skills
Overview The course covers areas ranging from building rapport in writing, influence and persuasion through to handling complaints, managing conflict and assertiveness in written communications. Delegates will develop their skills
1 Day
Available online
Bespoke Course
Coaching and Mentoring Skills
Overview It aims to engender knowledge, enthusiasm and commitment to each role and acts as a comprehensive guide addressing key issues relevant to the processes and skills required for both.
1 Day
Available online
Bespoke Course
Coaching Skills for Internal Coaches
Overview Delegates will learn how to match their coaching approach to the competence and confidence (as well as learning style) of the coachee. They will learn when to instruct, coach,
2 Days
Available online
Bespoke Course
Coaching Skills
Overview It aims to engender knowledge, enthusiasm and commitment to the role of ‘coach’ and acts as a comprehensive guide addressing key issues relevant to the processes and skills required
1 Day
Available online
Bespoke Course
Communication Skills
Overview It is an uplifting and motivational programme designed to increase delegate confidence as a communicator as well as impart practical communication skills. Objectives For each delegate to understand the
Available onsite
Bespoke Course
Advanced Communication Skills
Objectives For each delegate to understand the difference between passive aggressive and assertive behaviour. For each delegate to analyse their personal communication style and how they are perceived by colleagues
2 Days
Available online
Bespoke Course
Conflict Handling
Overview Internal and external pressures can result in people being rude, impatient, aggressive or uncooperative. This ‘Managing Conflict’ course helps to identify how conflict can arise from different personality types,
Available onsite
Bespoke Course
Difficult Conversations
Overview By identifying the different personality types and how to deal with them effectively, it provides the skills necessary for dealing with challenging people and conflict situations. It particularly helps
Available onsite
Bespoke Course
Effective Minute Taking
Overview Delegates will understand what needs to be included within minutes, what these should look like, and various tools and techniques to aid them to be more effective. Delegates will
Available onsite
Bespoke Course
