Overview

It aims to engender knowledge, enthusiasm and commitment to the role of ‘coach’ and acts as a comprehensive guide addressing key issues relevant to the processes and skills required for effective coaching.

Delegates will undertake practical coaching exercises to experience  the techniques and skills learned.

Objectives

• For each delegate to understand what coaching is.
• For each delegate to understand the characteristics of a good coach.
• For each delegate to understand the key principles of coaching and how to use the GROW model as a framework for coaching.
• For each delegate to be aware of the elements of successful coaching and guidance.
• For each delegate to assess their natural coaching style, strengths and areas for growth.
• For each delegate to understand how to adapt their coaching style by making it appropriate to the learning style of the individual being coached.
• For each delegate to experience coaching in a safe environment and feel confident to use skills and techniques back in the workplace.

Content

• Introduction to coaching
• The benefits to you
• The benefits to those you coach
• The role of ‘a ‘coach’ – and the key characteristics of a good coach
• The principles of coaching and using the GROW model
• Focussing more closely on the skills required during coaching:
• Using empathy to reassure and guide
• Support and challenge
• Knowing when to suggest and when to question and listen
• Motivational language and positive reinforcement.
• How do I learn? Self assessment
• Visual
• Auditory
• Kinaesthetic
• Adapting my coaching style accordingly
• How do I coach? Self assessment
• Adapting my style accordingly
• Practical exercises for growth – Juggling exercise and coaching pairs to work through a practical challenge or issue that each delegate has they need to explore. Delegates coach each other using the GROW model
• Group review and discussion
• Personal Action Plan