Overview

Using actual company policies, ‘live’ paperwork and case studies, delegates will leave the day with a thorough understanding of their responsibilities and a greater ability to manage these issues independently.

Objectives

• To be able to differentiate between capability and conduct
• To be able to differentiate between counselling and formal investigation
• To be able to conduct a disciplinary investigation
• To be able to differentiate between misconduct and gross misconduct
• To be able to suspend an employee appropriately
• To be able to prepare a robust case for discipline, up to and including dismissal

Course Content

• Skill, Will and Context
• Counselling
• The capability procedure
• Communication skills
• The disciplinary procedure
• Case studies
• Key points of legislation and tribunals
• Summary and close